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BIRCH HILL TERRACE

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Public IRS 990 nonprofit record

BIRCH HILL TERRACE

EIN 22-3015416 · Supportive Housing for Older Adults (P75)

What they do

to ENSURE HEALTHY AGING BIRCH HILL TERRACE (BH) DBA RIVERWOODS MANCHESTER (RWM) A NONPROFIT CONTINUING CARE RETIREMENT COMMUNITY (CCRC), PROMOTES AN INDEPENDENT LIFESTYLE, ENCOURAGES COMMUNITY INVOLVEMENT, PRESERVES INDIVIDUAL DIGNITY, CREATES A SPIRIT of HARMONY, COMPASSION, UNDERSTANDING, and TRUST.

Before you give

Should I give to this charity?

Easy charity check
Look at where the money went

Of every $100 spent, about $80.50 was reported for mission work. Use the spending picture below and ask what results that work produced.

Plain answer: A tax form cannot prove that a charity is doing good. It can show how the charity says it spent its money—and point out questions you should ask.

Basic facts we verified

IRS warning checkNo IRS revocation warning appears in this data.

Money report from 2024The charity has a recent tax report to read.

They explain their jobThe charity tells us what it is trying to do.

They name their leaders24 people are listed in the latest report.

You can reach themThey list contact information, so you can ask questions.

Money made simple

86.18%of revenue went to mission work80.5% of expenses · Program services
$107.08spent for every $100 of revenueSpending was higher than revenue this year.
20.90%of revenue went to management and office costs19.5% of expenses
$3.11in assets for every $1 spent this yearSome assets cannot be spent right away.
6.8%of its money came from giftsOther money may come from services or investments.

Ask these three easy questions

  1. Who did you help? Ask for a recent story or report that shows real results.
  2. What will my money do? Ask exactly what your gift will pay for.
  3. Is this really the charity? Give only through its official website or confirmed phone number.

Worth asking: Expenses exceeded revenue by $1,397,480 this year. Ask whether that was planned or caused by a one-time event.

Pay context: The highest compensation shown in this filing is $248,593 for APRIL BOURDON (EXECUTIVE DIRECTOR). Compare pay with organizations of similar size and complexity.

Bottom line: Do not decide from a name, mission statement, or tax status alone. Look at where the money went, then ask what changed, who was helped, and what your gift will do. YouCanGiveBack does not endorse or grade organizations.

Money

Financial picture

Tax year 2024

A plain-language look at the latest Form 990 figures available. These numbers help you ask better questions; they do not, by themselves, rate whether a charity is good or bad.

How each $100 of revenue was used

The large number compares each expense with revenue. The smaller number shows its share of total expenses.

Total reported revenue$19,736,684
Mission workProgram services$17,008,74886.18% of revenue80.5% of expenses
ManagementOffice and general costs$4,125,41620.90% of revenue19.5% of expenses
FundraisingAsking for donations0.00% of revenue0.0% of expenses
Total expenses$21,134,164107.08% of revenue

Expenses were greater than revenue, so the colored ring fills the available $100 and the total above 100% is shown below.

Has the pattern changed?

Colored bars = expense mix: how each year’s expenses were divided. Total expenses vs. revenue shows whether the charity spent less or more than it received. The current filing is first.

YearExpense mixDetails
2024CurrentExpense mix: 80.5% mission · 19.5% management · 0.0% fundraisingTotal expenses: 107.08% of revenue
2023Expense mix: 81.9% mission · 18.1% management · 0.0% fundraisingTotal expenses: 120.94% of revenue
2022Expense mix: 74.8% mission · 25.2% management · 0.0% fundraisingTotal expenses: 124.52% of revenue
2021Expense mix: 72.9% mission · 27.1% management · 0.0% fundraisingTotal expenses: 119.70% of revenue
2020Expense mix: 76.2% mission · 23.8% management · 0.0% fundraisingTotal expenses: 125.11% of revenue
2019Expense mix: 72.5% mission · 27.5% management · 0.0% fundraisingTotal expenses: 113.96% of revenue
2018Expense mix: 71.3% mission · 28.7% management · 0.0% fundraisingTotal expenses: 109.18% of revenue
2017Expense mix: 81.7% mission · 18.3% management · 0.0% fundraisingTotal expenses: 104.52% of revenue

Money in and money out

Revenue$19,736,684
Expenses$21,134,164
Annual shortfall $1,397,480 Expenses were higher than revenue for this filing year.

Reported spending amounts

Mission work means the Form 990 category called program services. These are reported accounting categories—not an independent measurement of results.

Mission work (program services)$17,008,748 · 80.5% of expenses
Management and office costs$4,125,416 · 19.5% of expenses
See all reported dollar amounts
Revenue$19,736,684
Expenses$21,134,164
Assets$65,817,304
Income$20,532,120
Contributions$1,351,640
Mission work (program services)$17,008,748
Management and general$4,125,416
Executive compensation (total)$197,261
Stocks and bonds$8,260,805
Accounting fees$34,058
Investing fees$27,089
People

Leadership and board

Tax year 2024

Names, titles, time, and compensation below are reported by the organization on its Form 990.

People reported as paid

Person and titleCompensation
APRIL BOURDONEXECUTIVE DIRECTOR · 40 hrs/week $248,593Base $212,834 · Other $35,759
KAREN MCDONALDNURSE PRACTITIONER · 40 hrs/week $160,851Base $146,641 · Other $14,210
DONNA HANNONDIRECTOR OF HEALTH SERVICES · 40 hrs/week $150,849Base $138,413 · Other $12,436
JENNIFER SAWYER TORGERSENSR. LIVING CONSULTANT · 40 hrs/week $134,422Base $118,055 · Other $16,367
LIGAYA BAKER-SWEENEYNURSE LEADER LPN · 40 hrs/week $127,873Base $126,402 · Other $1,471
BERNADETTE CRENSHAWASST. DIRECTOR OF HEALTH SERVICES · 40 hrs/week $125,850Base $120,741 · Other $5,109
JUSTINE VOGELCEO $30,473Base · Other $30,473
KIMBERLY GASKELLVP OF OPERATIONS · 4 hrs/week $10,239Base · Other $10,239

Compensation alone does not tell whether pay is reasonable. Consider the charity’s size, work, location, and results.

See everyone listed on the board or leadership roster (24)

APRIL BOURDONEXECUTIVE DIRECTOR

KAREN MCDONALDNURSE PRACTITIONER

DONNA HANNONDIRECTOR OF HEALTH SERVICES

JENNIFER SAWYER TORGERSENSR. LIVING CONSULTANT

LIGAYA BAKER-SWEENEYNURSE LEADER LPN

BERNADETTE CRENSHAWASST. DIRECTOR OF HEALTH SERVICES

JUSTINE VOGELCEO

KIMBERLY GASKELLVP OF OPERATIONS

HEATHER WHITFIELDTRUSTEE (JOINED JUNE 2025)

GARY RICHARDSONAT LARGE TRUSTEE (JOINED SEPT. 2024)

DEBORAH KARMOZYNCLERK AND RESIDENT TRUSTEE

DEBBY MILLERTRUSTEE

DAN CHARTRANDTRUSTEE

KIRSTEN CORAZZINITRUSTEE

BILL STAFFORDRESIDENT TRUSTEE

MARIA MONGANTRUSTEE (JOINED JUNE 2025)

MICHAEL HICKEYTREASURER

PATRICK PARISITRUSTEE

RALPH RAGUCCIRESIDENT TRUSTEE

REBECCA SMITHVICE CHAIR

STEVE RENOTRUSTEE (JOINED JUNE 2025)

SUSAN DESJARDINSCHAIR

TOM DONOVANTRUSTEE

WALTER BURGINRESIDENT TRUSTEE

About this charity

Recognized since
January 1946
Location
200 ALLIANCE WAY, MANCHESTER, NH 03102-8400
County
Hillsborough
In care of
% KATHY ZYLAK
Primary officer
KEVIN GOYETTE, CFO

How to reach them

WebsiteVisit the charity’s website Phone(603) 658-1786

Filing and classification

Latest tax year
2024
Tax period began
July 1, 2024
Return type
990
Tax preparer
CLIFTONLARSONALLEN LLP
NTEE classification
Supportive Housing for Older Adults (P75)
IRS tax category
Supportive Housing for Older Adults

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About this report: Information comes from public nonprofit records and may show the latest filing available.

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