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CLINICAL & SUPPORT OPTIONS INC

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Public IRS 990 nonprofit record

CLINICAL & SUPPORT OPTIONS INC

EIN 04-2206041 · Mental Health Associations (F80)

What they do

CLINICAL & SUPPORT OPTIONS, INC. (CSO) is A COMMUNITY AGENCY IN MASSACHUSETTS, PROVIDING A FULL RANGE of COMPREHENSIVE MENTAL HEALTH, CRISIS STABILIZATION, PSYCHIATRIC and COUNSELING SERVICES to ADULTS, CHILDREN, FAMILIES, COUPLES and SENIORS THROUGHOUT THE FOUR COUNTIES of WESTERN MASSACHUSETTS. THIS CONTINUUM of CARE is AVAILABLE AT PACILITIES IN GREENFIELD, ORANGE, ATHOL, NORTHAMPTON, AMHERST, PITTSFIELD and SPRINGFIELD.CSO is A FULL SERVICE BEHAVIORAL HEALTH AGENCY, WHICH COMMITS INTERNALLY to EXCELLENCE IN OUR SERVICES WHILE WE COLLABORATE EXTERNALLY WITH COMMUNITY PARTNERS to ESTABLISH and PARTICIPATE IN A COMPREHENSIVE SYSTEM of ASSISTANCE and RESOURCES for THE RESIDENTS of OUR COMMUNITIES.

Before you give

Should I give to this charity?

Easy charity check
Look at where the money went

Of every $100 spent, about $89.90 was reported for mission work. Use the spending picture below and ask what results that work produced.

Plain answer: A tax form cannot prove that a charity is doing good. It can show how the charity says it spent its money—and point out questions you should ask.

Basic facts we verified

IRS warning checkNo IRS revocation warning appears in this data.

Money report from 2024The charity has a recent tax report to read.

They explain their jobThe charity tells us what it is trying to do.

They name their leaders15 people are listed in the latest report.

You can reach themThey list contact information, so you can ask questions.

Money made simple

80.58%of revenue went to mission work89.9% of expenses · Program services
0.26%of revenue went to fundraising0.3% of expenses
$89.62spent for every $100 of revenueRevenue covered expenses this year.
8.79%of revenue went to management and office costs9.8% of expenses
$1.09in assets for every $1 spent this yearSome assets cannot be spent right away.
41.2%of its money came from giftsOther money may come from services or investments.

Ask these three easy questions

  1. Who did you help? Ask for a recent story or report that shows real results.
  2. What will my money do? Ask exactly what your gift will pay for.
  3. Is this really the charity? Give only through its official website or confirmed phone number.

Pay context: The highest compensation shown in this filing is $396,732 for KARIN JEFFERS (PRESIDENT & CEO). Compare pay with organizations of similar size and complexity.

Bottom line: Do not decide from a name, mission statement, or tax status alone. Look at where the money went, then ask what changed, who was helped, and what your gift will do. YouCanGiveBack does not endorse or grade organizations.

Money

Financial picture

Tax year 2024

A plain-language look at the latest Form 990 figures available. These numbers help you ask better questions; they do not, by themselves, rate whether a charity is good or bad.

How each $100 of revenue was used

The large number compares each expense with revenue. The smaller number shows its share of total expenses.

Total reported revenue$75,535,372
Mission workProgram services$60,867,26280.58% of revenue89.9% of expenses
ManagementOffice and general costs$6,637,0458.79% of revenue9.8% of expenses
FundraisingAsking for donations$192,7910.26% of revenue0.3% of expenses
Revenue left after expensesReported annual surplus$7,838,27410.38% of revenueShown in gray on the chart
Total expenses$67,697,09889.62% of revenue

Gray means reported revenue left after expenses for this filing year. It does not necessarily mean cash sitting in a bank account.

Has the pattern changed?

Colored bars = expense mix: how each year’s expenses were divided. Total expenses vs. revenue shows whether the charity spent less or more than it received. The current filing is first.

YearExpense mixDetails
2024CurrentExpense mix: 89.9% mission · 9.8% management · 0.3% fundraisingTotal expenses: 89.62% of revenue
2023Expense mix: 88.6% mission · 11.0% management · 0.4% fundraisingTotal expenses: 86.35% of revenue
2022Expense mix: 89.2% mission · 10.3% management · 0.5% fundraisingTotal expenses: 80.16% of revenue
2021Expense mix: 88.9% mission · 10.5% management · 0.5% fundraisingTotal expenses: 90.27% of revenue
2020Expense mix: 88.8% mission · 10.6% management · 0.5% fundraisingTotal expenses: 90.83% of revenue
2019Expense mix: 89.3% mission · 10.4% management · 0.3% fundraisingTotal expenses: 89.90% of revenue
2018Expense mix: 88.2% mission · 11.4% management · 0.4% fundraisingTotal expenses: 96.74% of revenue
2017Expense mix: 87.1% mission · 12.3% management · 0.7% fundraisingTotal expenses: 99.14% of revenue

Money in and money out

Revenue$75,535,372
Expenses$67,697,098
Annual surplus $7,838,274 Revenue was higher than expenses for this filing year.

Reported spending amounts

Mission work means the Form 990 category called program services. These are reported accounting categories—not an independent measurement of results.

Mission work (program services)$60,867,262 · 89.9% of expenses
Management and office costs$6,637,045 · 9.8% of expenses
Fundraising$192,791 · 0.3% of expenses
See all reported dollar amounts
Revenue$75,535,372
Expenses$67,697,098
Assets$73,494,284
Income$75,681,551
Contributions$31,157,973
Mission work (program services)$60,867,262
Fundraising$192,791
Management and general$6,637,045
Executive compensation (total)$443,015
Accounting fees$93,780
People

Leadership and board

Tax year 2024

Names, titles, time, and compensation below are reported by the organization on its Form 990.

People reported as paid

Person and titleCompensation
KARIN JEFFERSPRESIDENT & CEO · 40 hrs/week $396,732Base $359,297 · Other $37,435
ADAM LOUMEDICAL DIRECTOR · 40 hrs/week $363,494Base $326,650 · Other $36,844
SERGIO KORNDORFERASSOC. MEDICAL DIRECTOR · 40 hrs/week $354,142Base $317,422 · Other $36,720
FABIOLA CANCINO-TICONAPRESCRIBER · 40 hrs/week $294,180Base $261,044 · Other $33,136
KAREN POISSONSR. VP OF PROGRAMS · 40 hrs/week $234,669Base $203,125 · Other $31,544
MELODY FRANCESR. VP OF HR · 40 hrs/week $233,518Base $202,709 · Other $30,809
FRANK MERTESFORMER CFO · 32 hrs/week $211,808Base $201,304 · Other $10,504

Compensation alone does not tell whether pay is reasonable. Consider the charity’s size, work, location, and results.

See everyone listed on the board or leadership roster (15)

KARIN JEFFERSPRESIDENT & CEO

ADAM LOUMEDICAL DIRECTOR

SERGIO KORNDORFERASSOC. MEDICAL DIRECTOR

FABIOLA CANCINO-TICONAPRESCRIBER

KAREN POISSONSR. VP OF PROGRAMS

MELODY FRANCESR. VP OF HR

FRANK MERTESFORMER CFO

AMELIA HOLSTROMCLERK

ANDERSON GOMESDIRECTOR

DANIEL POULIOTVICE CHAIR

JESS MILLERDIRECTOR

KEITH OBERTCHAIR

MATHEW GEFFINTREASURER

NICK MOYNIHANDIRECTOR

YAW GYEBI JRDIRECTOR

About this charity

Recognized since
January 1971
Location
8 ATWOOD DR STE 301, NORTHAMPTON, MA 01060-4266
County
Hampshire
In care of
KARIN JEFFERS
Primary officer
KARIN JEFFERS, PRESIDENT & CEO

How to reach them

WebsiteVisit the charity’s website Emailinfo@csoinc.org Phone(413) 773-1314

Filing and classification

Latest tax year
2024
Tax period began
July 1, 2024
Return type
990
Tax preparer
WHITTLESEY PC
NTEE classification
Mental Health Associations (F80)
IRS tax category
Mental Health Associations

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About this report: Information comes from public nonprofit records and may show the latest filing available.

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